London Serenity booking desk is available Monday to Sunday, from 8.30am to 10.30pm.
Our therapists are available Monday to Sunday from 8am to 12am, and by prior arrangement at other times.
To book your massage, please call us on +44 (0)207 000 1888 or send us an email with your details at: firstname.lastname@example.org (Please allow us some time to reply to bookings done via email. For a quicker response it is preferable to call us).
If you wish to contact us via fax, please use the following number: +44 (0)870 838 1270.
To cancel an appointment, please call us at least 2 hours prior to the booking during our business hours.
For events, office bookings and pamper parties please give us 48 hours cancellation notice.
Otherwise, we reserve the right to charge the full booking price.
If our therapists are kept waiting without notice for more than 15 minutes we will consider the appointment cancelled and the full amount will be charged. Waiting time is charged at the same rate.
Right to refuse a treatment
We reserve to right to refuse to book or give treatments if we consider the request not appropriate for our therapists.
We accept all major credit cards, BACS and cash.
A surcharge of £20 might apply to hotel bookings. Please specify the hotel when enquiring.
Careers at London Serenity
If you are interested to join our London Serenity team of therapists, beauticians and personal trainers,please send us your resume to Careers@londonserenity.com